spite of the scrutiny that “courtesy
pay” programs have attracted,
BSG Financial has proven this service
can be offered to customers in a compliant
and customer-friendly way, which
we call our “Responsible Approach.”
- CourtesyConnect® includes a
complete set of Best Practices.
- We recommend maintaining and promoting
lower cost alternatives to consumers
in order to meet short-term, small
- Customers may easily opt out
of the program at any time.
- CourtesyConnect® is driven
by direct customer communication and
not by advertising or sales promotion.
- The program monitors activity to
spot potential abusers early and
them for counseling and education.
- As part of our compassionate
retention philosophy, CourtesyConnect®
the alternative of a New Start repayment
program before charging off the account.