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Key Contacts

 

Management Team

 

W. Barrett Nichols – Founder & Chief Executive Officer
Mike Alvey – President and Chief Operating Officer
Hank Thompson – Executive Vice President, Business Development
Mike Wummer – Executive Vice President
Dennis Harrod – Vice President, Information Technology
Jayne Allgeier – Administrative and Human Resources Officer
Michele Rowan – Director of Marketing

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Relationship Management Team

 

Jeffrey Harper – Senior Vice President
Susan Baird – Vice President
Deena Barr – Vice President

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Support Team

 

TECHNICAL (all BSG Financial programs, except Re$ubmitIt)
Teri Currens – Customer Support Technician
Stuart Katz – Technical Support Analyst

RE$UBMITIT only
Christi Fessel – Re$ubmitIt Customer Support
Kim Giesler Re$ubmitIt Customer Support
Lisa Grider Re$ubmitIt Customer Support
Erin White – Re$ubmitIt Customer Support

 

 

 

 

Management Team

W. Barrett Nichols – Founder & Chief Executive Officer

BSG Financial’s founder, Barrett Nichols, a native of Louisville, Kentucky, attended Indiana University’s Executive Program Graduate School of Business after graduating from Hampden-Sydney College. He has spent most of his professional life in the financial services arena, including 20 years in corporate lending and retail banking at PNC, rising to Executive Vice President. During his career at PNC, Barrett successfully merged its Indiana acquisitions into one bank, PNC Indiana, where he served as President, Chairman and Chief Executive Officer.

Upon leaving PNC, Barrett helped found Mesa Food Products, located in Louisville, Kentucky. He served as President and CEO until the sale of Mesa to ConAgra Foods. Barrett then founded BSG Financial, where he is Chief Executive Officer. He serves or has served as a board member and officer for several civic and charitable groups, including The Community Foundation of Louisville; J. Graham Brown Foundation; Metro United Way; American Printing House for the Blind; Dare to Care Food Bank; Kentucky Derby Museum; the Fund for the Arts and the Greater Louisville Project.
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Mike Alvey – President and Chief Operating Officer

Mike provides strong leadership for customer installation, training and relationship management. Previously, Mike managed engagements in the Entrepreneurial Services Group of one of the nation’s leading public accounting firms, Ernst & Young. Immediately before joining BSG Financial, Mike managed financial and information technology systems as a Controller for ConAgra Foods. Mike is a graduate of the University of Louisville and is a member of the American Institute of Certified Public Accountants. He is a regular volunteer in his church youth and LifeBridge community outreach programs.
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Hank Thompson – Executive Vice President, Business Development
(866) 274-8900 x230

Hank has over 25 years of selling and sales management experience in several industries, including training, continuous quality measurement and advertising. His expertise includes senior level sales, creating long-tern relationships with clients and establishing sales partnerships. Hank graduated Phi Beta Kappa from the University of Kentucky and is past president of the national UK Alumni Association. He remains active in alumni affairs at the university and enjoys golf “anytime, any place.”
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Mike Wummer – Executive Vice President
(610) 689-3823

Mike Wummer has over 25 years of banking experience, including branch management, commercial lending, real estate and mortgage lending, product development, and strategic management. Most recently, he was Senior Vice President of National Penn Bank in Boyertown, PA where he championed the introduction of multiple new products and services for the bank and its subsidiaries. Among these was the introduction of BSG Financial's OverdraftHonor® program and the beta program for OverdraftHonor® for Business Accounts.

Mike is a graduate of Kutztown University and has completed programs with National Commercial Lending School, Stonier Graduate School of Banking and the Pennsylvania Bankers Compliance Academy.
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Dennis Harrod – Vice President, Information Technology
(502) 581-1511 x228

Dennis Harrod brings more than 10 years of experience in technical support management to the executive team at BSG Financial. In his role, Dennis is responsible for supporting, testing and implementing OverdraftHonor™ and CourtesyConnect® software, the company's courtesy overdraft programs, as well as managing BSG Financial's overall customer support and information technology. Prior to joining the company, Harrod served as technical support specialist for Louisville-based Ikon Office Solutions, the world's largest independent distributor of office equipment and document management services. He has also served as service manager for Shelbyville, Ky.-based Graybeal Air Systems and field service technician for Louisville-based Sunrise Technology Systems. Dennis is a graduate of Central Kentucky Technical College. He is both a Microsoft Certified Database Administrator (MCDBA) and a Microsoft Certified Professional (MCP).
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Jayne Allgeier – Administrative and Human Resources Officer
(502) 581-1511 x229

Jayne’s 30+ years of professional experience in the banking, legal, and insurance industries is invaluable to BSG Financial as evidenced by her diverse roles: Office Manager, Human Resources Director, Payroll Manager, Bookkeeper, Purchasing Supervisor, Healthcare Administrator, Benefits Coordinator and Contract Administrator. Prior to joining BSG Financial, Jayne was employed as a staffing manager with Robert Half International in the OfficeTeam Division and was a branch manager with Kelly Services. She is a member of the Society for Human Resource Management (SHRM) and received her CPIW (Certified Professional Insurance Woman) designation while working as an insurance bond underwriter. Jayne is a native Mississippian and now resides in Louisville, Kentucky.
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Michele Rowan – Director of Marketing
(502) 581-1511 x224

Soon after Michele joined BSG Financial in 2004, she developed a postcard to highlight the company’s expanded product offerings. On the front was a picture of a really huge pair of “tighty-whities” hanging on a clothesline >>view postcard image. To her surprise, BSG Financial’s management team said, “We love it! It may not be conventional, but it will get noticed.” Michele was so thrilled to be working at a company that was willing (and still is) to take risks and stand out in an innovative and unconventional way.

Today, as then, Michele strives to keep BSG Financial’s name and image current in a crowded financial industry, while also arming the company’s Business Development team with professional marketing materials. In her professional career she has been a copywriter, an advertising agency account executive, graphic designer, marketing director, and public relations manager. One of her crowning achievements was to have her letter read on the Viewer Mail segment of Late Night with David Letterman. Some people think it’s weird that she raises chickens in her back yard, but they are always happy to get fresh eggs.
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Relationship Management Team

Jeffrey Harper – Senior Vice President
(502) 432-4272

Jeffrey A. Harper is a more than 17-year veteran of sales, product marketing and strategic planning. Prior to joining BSG Financial, he was a CPA for Coopers & Lybrand (now PricewaterhouseCoopers), as well as a vice president and commercial loan officer for both Crestar Bank (now SunTrust Bank) and PNC Bank, Louisville. In addition, he served as executive vice president of business development for Strategic Resource Management, a consulting firm specializing in procurement services and benchmarking of expenses for financial institutions.

Jeff is responsible for marketing the company's profit-enhancing programs, while also identifying and qualifying industry partners to establish strategic alliances in Florida, Georgia, South Carolina, North Carolina, Virginia, Illinois and Wisconsin, Maryland, and Washington, D.C..

Jeff attended James Madison University in Harrisonburg, Va., where he earned a BA degree in accounting.

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Deena Barr – Vice President
(866) 274-8900 x241

Deena's mark at BSG Financial is felt in two ways: as a business development officer and as a relationship manager. Deena began at BSG Financial in 2005 by helping clients implement the Re$ubmitIt electronic check recovery program, making certain the process was painless and quick. In her past careers, Deena has successfully implemented technology solutions in a variety of industries, requiring expertise in alliance management, project management, strategic systems evaluation, design and implementation. All of these skills have been invaluable to BSG Financial in her role as project manager. They also serve her well as she expands BSG Financial's presence in the states of Missouri, Kentucky and Michigan.

Deena began her career in information systems in 1976 for Electronic Data Systems (EDS), where she worked primarily with Medicaid and in the private industry insurance segment. Other companies for which Deena has honed her technical and management capabilities are Bell Laboratories, Brown Forman Enterprises, Proctor & Gamble, NaBanco, First Data, NationsBanc and Inacom Corporation. Her varied job responsibilities have included system and application support, new product development, and interface system design, as well as re-engineering complex, out-dated systems into current methodologies to accommodate new business environments and emerging technologies.


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Susan Baird – Vice President
(866) 274-8900 x225

Susan Baird joined BSG Financial in 2008, bringing with her over 20 years of sales and relationship management experience. As a company vice president, Susan introduces BSG Financial’s innovative solutions to financial institutions in Tennessee, Indiana, Alabama, Mississippi, Louisiana, Arkansas, Okalahoma, and Kansas. She also identifies and qualifies industry partners for BSG Financial business alliances.

Before joining BSG Financial, Susan served as sales representative for Purdue Pharma LP, based in Stamford, CT, and Duramed Pharmaceuticals, Inc., based in Montvale, New Jersey. These companies focus in finding, developing, and bringing to market new medicines and related products. Baird was an area sales manager for the General Electric Company in its major appliance division where she met and exceeded margin goals for a $10 million territory. Prior to her sales role, she also provided system-wide business application training for the GE sales force and independent retailers throughout the nation.

Baird attended The University of Kentucky in Lexington, Ky., where she earned a Bachelor of Arts degree in business administration.

When not traveling the country’s Midwest and Southeast states, Susan resides in Louisville, Kentucky where she enjoys playing tennis and volleyball.

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Support Team

TECHNICAL (all BSG Financial programs, except Re$ubmitIt)

Teri Currens – Customer Support Technician
(502) 581-1511 x221
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Stuart Katz – Technical Support Analyst
(502) 581-1511 x245
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RE$UBMITIT only

Christi Fessel – Re$ubmitIt Customer Support
(866) 860-5906
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Kim Giesler – Re$ubmitIt Customer Support
(866) 860-5906
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Lisa Grider – Re$ubmitIt Customer Support
(866) 860-5906
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Erin White – Re$ubmitIt Customer Support
(866) 860-5906
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