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CourtesyConnect®
is the industry’s
first
overdraft management system to deliver these
robust capabilities in a Web-based platform:
State-of-the-Art
Reporting
Extensive and detailed reports to ensure
complete compliance with final overdraft
guidance, including Regulation DD amendments
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Contact
Management
Easily schedules timely and effective communications,
including letters, phone calls and e-mails.
System can handle turnkey printing and mailing
of letters and notices, if desired.
Householding
Offers an overview of multiple account relationships
in a household, which facilitates sound
accountholder decisioning.
Response
Tracking
Tracks responses to accountholder communications
and monitors effectiveness of collection
efforts.
Collection
& Analysis
Charge-off management, account risk assessment
and ongoing risk scoring.
Exclusive
Counseling Component
Extensive consumer protective services include
‘frequent user’ identification
and counseling, and a New Start™ repayment
function. BSG Financial is the only provider
that includes optional credit counseling
for accountholders with special financial
needs.
CourtesyLimit™
automated scoring module that works
in conjunction with CourtesyConnect®
to minimize risk and enhance overdraft program
performance.
Risk
Analysis & Reporting
Regulatory guidance for the administration
of courtesy overdraft programs stipulates
financial institutions must accurately report
and track accountholder NSF activity. CourtesyConnect
provides data collection and analysis.
| Our extensive
pre-configured reports include the following...
and much more: |
| • Average
overdraft balances |
| •
Aging of overdraft balances |
| •
Revenues, costs and profits from program |
| •
Waiver and charge-off reports by branch
or responsibility center |
| •
Service representative performance measures |
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