is the industry’s
overdraft management system to deliver these
robust capabilities in a Web-based platform:
Extensive and detailed reports to ensure
complete compliance with final overdraft
guidance, including Regulation DD amendments
Easily schedules timely and effective communications,
including letters, phone calls and e-mails.
System can handle turnkey printing and mailing
of letters and notices, if desired.
Offers an overview of multiple account relationships
in a household, which facilitates sound
Tracks responses to accountholder communications
and monitors effectiveness of collection
Charge-off management, account risk assessment
and ongoing risk scoring.
Extensive consumer protective services include
‘frequent user’ identification
and counseling, and a New Start™ repayment
function. BSG Financial is the only provider
that includes optional credit counseling
for accountholders with special financial
automated scoring module that works
in conjunction with CourtesyConnect®
to minimize risk and enhance overdraft program
Analysis & Reporting
Regulatory guidance for the administration
of courtesy overdraft programs stipulates
financial institutions must accurately report
and track accountholder NSF activity. CourtesyConnect
provides data collection and analysis.
pre-configured reports include the following...
and much more:
Aging of overdraft balances
Revenues, costs and profits from program
Waiver and charge-off reports by branch
or responsibility center
Service representative performance measures